Cookie Policy
Understanding how we use cookies to enhance your experience
1. Introduction
This Cookie Policy explains how Punch pizza ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at pizz-punch.click (the "Site"). This policy forms part of our broader Privacy Policy and should be read alongside it.
By continuing to browse and use our Site, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should adjust your browser settings or stop using our Site.
Key Points
- We use cookies to enhance your browsing experience and provide personalized services
- Some cookies are essential for our website to function properly
- You can control most cookies through your browser settings
- This policy was last updated on January 1, 2026
2. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They contain information that is transferred to your device's hard drive and stored there. Cookies allow a website to recognize your device and store some information about your preferences or past actions.
Types of Cookies
Session Cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the site. They are deleted when you close your browser.
Persistent Cookies: These remain in the cookie file of your browser for a set period or until you manually delete them. They remember your preferences for future visits.
First-Party Cookies: These are set by the website you're visiting directly (in this case, pizz-punch.click).
Third-Party Cookies: These are set by domains other than the one you're visiting, typically by services we use like Google Analytics or Facebook.
3. Why We Use Cookies
We use cookies for several important reasons that enhance your experience with our restaurant and online ordering system:
Essential Website Functionality
- Managing your shopping cart and order information
- Remembering your login status when you create an account
- Ensuring website security and preventing fraud
- Load balancing to ensure optimal website performance
Enhanced User Experience
- Remembering your delivery location for accurate estimates
- Storing your food preferences and dietary requirements
- Personalizing menu recommendations based on past orders
- Maintaining language and accessibility settings
Analytics and Performance
- Understanding how visitors use our website
- Identifying popular menu items and peak ordering times
- Improving website speed and functionality
- Monitoring and fixing technical issues
Marketing and Advertising
- Showing you relevant promotions and offers
- Measuring the effectiveness of our marketing campaigns
- Providing personalized content based on your interests
- Retargeting advertisements on other websites
4. Types of Cookies We Use
Below is a comprehensive list of cookies used on our website, organized by category:
4.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled.
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our website.
4.3 Functionality Cookies
These cookies enhance the functionality of our website and provide personalized features.
4.4 Targeting/Marketing Cookies
These cookies are used to deliver personalized advertisements and track marketing campaign effectiveness.
5. Third-Party Cookies
We work with trusted third-party services that may place cookies on your device. Here are the main third parties we work with:
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect information about website usage patterns. This information is used to compile reports and improve our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
Privacy Policy: https://policies.google.com/privacy
Facebook Pixel
We use Facebook Pixel to track conversions from Facebook ads, optimize ads, and create targeted audiences for future ads. Facebook may use this information to show you relevant ads on Facebook and Instagram.
Privacy Policy: https://www.facebook.com/privacy/explanation
Google Ads
We use Google Ads to reach potential customers who have shown interest in our services. Google may use cookies to serve ads based on your visit to our website.
Privacy Policy: https://policies.google.com/privacy
Payment Processors
Our payment processors (Stripe, PayPal) may set cookies to facilitate secure transactions and prevent fraud.
Stripe Privacy Policy: https://stripe.com/privacy
PayPal Privacy Policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full
6. Cookie Duration
Cookies have different lifespans depending on their purpose:
Session Cookies
These cookies are automatically deleted when you close your browser. They include:
- PHPSESSID (session management)
- csrf_token (security)
- Temporary cart data
Short-term Cookies (1 day - 30 days)
- _gid (Google Analytics): 24 hours
- cart_token: 30 days
- menu_view_pref: 30 days
- campaign_tracking: 30 days
Medium-term Cookies (30 days - 1 year)
- location_data: 90 days
- recent_orders: 90 days
- _fbp, _fbc (Facebook): 90 days
- ads_data (Google Ads): 90 days
- marketing_segment: 180 days
Long-term Cookies (1+ years)
- cookieConsent: 1 year
- user_preferences: 1 year
- language_pref: 1 year
- accessibility_settings: 1 year
- _ga (Google Analytics): 2 years
7. How to Manage Cookies
You have several options for managing cookies on your device:
7.1 Browser Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three dots menu in the top-right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
- To manage specific site cookies, click "See all cookies and site data"
Mozilla Firefox
- Click the menu button (three lines) in the top-right
- Select "Settings"
- Click "Privacy & Security" in the left panel
- Under "Cookies and Site Data," click "Manage Data"
- Search for "pizz-punch.click" to manage our specific cookies
- Click "Remove Selected" or "Remove All" as needed
Safari
- Click "Safari" in the menu bar, then "Preferences"
- Click the "Privacy" tab
- Click "Manage Website Data"
- Search for "pizz-punch.click"
- Select our site and click "Remove" or click "Remove All"
- Click "Done"
Microsoft Edge
- Click the three dots menu in the top-right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Click "See all cookies and site data"
- Search for "pizz-punch.click" and manage cookies as needed
7.2 Opt-Out Links
You can opt out of specific third-party cookies using these links:
Google Analytics Opt-Out
Install the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout
Facebook Ad Preferences
Manage your Facebook ad preferences: https://www.facebook.com/ads/preferences
Google Ads Settings
Control Google ad personalization: https://www.google.com/settings/ads
7.3 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner. You can:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by category
You can change your cookie preferences at any time by clearing your browser cookies and revisiting our site, or by contacting us directly.
8. Consequences of Disabling Cookies
While you can disable cookies, doing so may affect your experience on our website:
Essential Functionality That May Be Impacted:
- Shopping Cart: Items may not stay in your cart between pages
- Account Login: You may be logged out frequently
- Order History: Previous orders may not be accessible
- Location Services: Delivery estimates may be inaccurate
- Preferences: Dietary restrictions and favorites won't be remembered
Enhanced Features That Won't Work:
- Personalized menu recommendations
- Quick reorder functionality
- Targeted promotions and discounts
- Language and accessibility preferences
- Website performance optimizations
9. Do Not Track Signals
Some browsers support a "Do Not Track" (DNT) signal that allows you to communicate your tracking preferences to websites. Currently, there is no industry standard for how DNT signals should be interpreted.
Our current approach to DNT signals:
- We recognize and respect DNT signals where technically feasible
- Essential cookies will still be used to ensure website functionality
- Analytics and marketing cookies may be limited when DNT is enabled
- You can still use our cookie consent tool for more granular control
To enable DNT in your browser:
- Chrome: Settings → Privacy and security → Cookies and other site data → Send a "Do Not Track" request
- Firefox: Settings → Privacy & Security → Send websites a "Do Not Track" signal
- Safari: Preferences → Privacy → Ask websites not to track me
- Edge: Settings → Privacy, search, and services → Send "Do Not Track" requests
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business practices. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you of significant changes through a notice on our website
- For major changes, we may send email notifications to registered users
- Request renewed consent where required by law
We encourage you to review this policy periodically to stay informed about our use of cookies. Your continued use of our website after changes are made constitutes your acceptance of the updated policy.
Recent Updates
January 1, 2026: Initial publication of comprehensive cookie policy
11. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
Contact Information
Email: [email protected]
Phone: +1 202-789-1234
Address:
Punch pizza
1201 24th St NW
Washington, DC 20037
USA
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed
We typically respond to cookie-related inquiries within 48 hours.
12. Additional Resources
For more information about cookies and online privacy, you may find these resources helpful:
Educational Resources
- All About Cookies - Comprehensive guide to cookies and privacy
- ICO Cookie Guidance - UK Information Commissioner's Office guidance
- Cookiepedia - Database of cookies and their purposes
Browser Help Pages
Related Policies
- Privacy Policy - How we collect and use your personal information
- Terms of Service - Terms governing your use of our website
- Refund Policy - Information about refunds and cancellations
This Cookie Policy was last updated on January 1, 2026. It is effective immediately for new users and will be effective for existing users 30 days after posting.